"Your work was fast, and you delivered above and beyond what I could have hoped for! Your products are fantastic and my service has never been better. Thank you!!
I had a vision of what I wanted from my communications, and your team delivered it with flying colors. I couldn't be happier - it is perfect."
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Hosted VOIP
A few years ago CIC recognized that VOIP was transitioning from a novelty to the voice technology of the future. CIC set out to and succeeded in building a network which delivers advanced services and features which help our customers, while providing the reliability of plain old fashioned telephone service. A multi year effort and millions of dollars were spent in realizing this goal. Your organization can use CIC's extensive infrastructure and enjoy the benefits for a reasonable cost without purchasing any equipment. Most of our customers have no PBX or other telephone equipment at their site, only phones and a router. This simple but reliable design provides many benefits:
• No capital expenditures.
- CIC provides the all of the equipment - phones, routers, and POE Ethernet switches as part of our service.
-No need for an onsite PBX switch.
• Similar overall operating costs in most cases.
• Upgrades to your phone service are done twice a year by software, keeping your service current and avoiding replacement of hardware. This avoids costs as well as waste and disposal of hardware.
• Easily scalable - most of the time new phones can be added without additional hardware other than the phone itself which CIC supplies.
• VOIP phones operate over Cat 5 cabling (the same as your computer network), so there is no need special cabling for your phones.
• You can move phones around your office by simply unplugging the phone and plugging it into a network jack at the new location.
Our service includes our CIC Dashboard.
- You can view the history incoming and outgoing calls for your phone, listen to
voicemail messages and view fax messages from any Internet connected computer.
- Setup Call Forwarding and "Find Me Follow Me"from your CIC Dashboard.
- Create and maintain Contact and Group List, including "Click to Dial".
- Utilize "Click to Dial" Business Group Extensions.
- Call Screening.
Our service also includes Business Group Administration by the customer.
- View Business Group Lines and Multi-Line Hunt Groups.
- Create and maintain Call Pickup Groups.
- Add your own services.
- Setup and Maintain your own Auto Attendant and Music on Hold.
Metro Ethernet
Virtually all of our organization use Ethernet to connect computers in our offices, but how many of us use Ethernet for our data once it leaves our location? The answer - almost none, but CIC is changing this. Our smooth, reliable Ethernet network transports data from your office without changing its format and at a much higher speed and throughput than traditional services such as DSL and standard T1s.
Did you know all internet connections are not created equal? The 'speed' of most internet connections would be more accurately called a 'speed limit' - how fast you can go with optimal conditions such as in the middle of the night when there is almost no traffic. As all drivers know, the real measure is how fast you can actually go and how long it takes to get from your origin to your destination. So "65 miles per hour" is often no more useful a measure of performance as "3 mega bits per second". They both measure the wrong thing.
Customers on our Metro Ethernet network almost always get the full speed they pay for, even during Internet 'rush hours', but more importantly data speeds through our network at up to four times or more the speed in traditional networks, resulting in more throughput and faster downloads, uploads, and VPN connections.
Metro Ethernet:
- High quality Internet access.
- Dedicated point to point connections (and multi point) for customers with multiple locations.
Benefits:
- Data speeds far greater than DSL, T1, or Cable services.
- All packet based service for higher reliability.
- Services are monitored 24/7 for greater uptime and to detect errors
before they become a problem.
- Contracted speed is maintained over a variety of conditions.
- Vastly improved support for remote workers/telecommuters.
- System is optimized for quality Video Conferencing.
- Connect multiple locations with virtual workgroups (vlans) across native Ethernet.
- No need for any protocol translation.
Access our exclusive CIC Dashboard.
Access the Admin CIC Dashboard.
What makes CIC a green company?